- PRODUCT LIST
- PRODUCT USE
- PRODUCT BENEFITS
This bundle deal is perfect for clients looking for a stage 1 and 2 faja!
You can peer two styles.
Thisproduct is made from PowerNet which can cause temporary redness on yourskin from the compression in your torso area. This is temporary andwill resolve itself after a few days.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY
BEFORE USING THE CURVY GYALS ONLINE STORE.
Here at Curvy Gyals we aim to manufacture each products within 7 to 10 business days after clients fills out all the information we ask on the order page. If incorrect or no measurements are submitted by the customer this will delay the process. Once your order is manufactured and completed, your order is sent to the Miami Headquarter. We then ship it to clients with the delivery time they selected at checkout.
CANCELLATIONS / REFUND
We do not offer a refund for any cancellation of any kind. Here at Curvy Gyals,each Faja is individually handmade, according to each client'smeasurements and preferences. With that, we do not make cancellations,accept returns, or offer exchanges unless there is a production error.Products ordered by a client who wants to cancel will still be shippedto the client's delivery address. We will not cancel or store products.
Wehave a video showing how to measure for our Curvy Gyals Faja. If youare not sure once you place your order, you can call us at 855-600-3999to set up a video consultation to take your measurements. With thisbeing said, we are not responsible for incorrect measurements submittedand will not refund any money.
Inthe case of a production error, the customer is required to do a videocall with one of our Virtual Consultant (free of cost to the client).Incorrect measuring does not qualify as a production error. We willevaluate the issue, and once we agree that the problem is on our part,we will then set the client up in our return center. The client will beoffered a remake and told to return the incorrect Faja to us.
— Your return merchandise must be unworn, in original condition with tags attached.
— Merchandise that has been worn, used, altered, or damaged will not be accepted.
— Pack the item(s) along with all accessories and packaging.
Ourproducts are considered underwear, and we want to maintain clean andquality products for all clients. Unfortunately, if your Curvy Gyalsproduct shows any form of marks or stains, we will be unable to acceptyour exchange, and it will be sent back to you. You will receive afollow-up e-mail informing you that your exchange was rejected and thereason for the rejection. No exceptions will be accepted.
CHARGES FOR RETURN
— There are no charges for return.
— Original shipping charges are non-refundable
—Exchanged are not sent to clients until we received your return inacceptable conditions. Once your return is received and inspected, wewill send you an e-mail to notify you that we have received yourreturned item. We will then inform you of the approval or rejection, andthen your remake will be sent to you. We encourage you to mail yourreturn as soon as possible to avoid any delays with your exchange.
CHANGE TO ORDER
Here at Curvy Gyals,we understand the urgency of our clients getting their products. Ordersplaced in person or online goes into our factory immediately. We do notaccept changes or cancellations once your order is placed.
Signatureis required upon delivery of all packages. Please remain up to datewith your tracking updates and arrange for someone to be available tosign for your package. If UPS attempts delivery and you are notavailable, please report to your local UPS office immediately to claimyour package before it is returned to us. If the package is returned tous, you will be responsible for the redelivery cost. Please note thatCurvy Gyals ships all international packages "Delivery Duties Unpaid."This means that all customs, duties, taxes, and brokerage fees are notcharged by Curvy Gyals and are the customer's responsibility at the timeof delivery. Curvy Gyals is not responsible for any possible taxes andduties. If the customer fails to pay these fees and the package isreturned to Curvy Gyals, we will hold your package until you pay theredelivery fee. Curvy Gyals is not responsible for any delivery delayscaused by unclaimed packages or incorrect shipping addresses (theshipping address the customer enters at the time of the purchase is theaddress we will ship the package to). Please be aware that all ordersare processed in 48 business hours (NOT including weekends, sales,holidays).
—Shipping costs are to be covered solely by the customer. These arecalculated by the website depending on the order's weight and size usingUPS current rates. These rates are subject to change and may changeannually if their pricing changes.
— Once your order is shipped from our Miami Headquarter,you will receive an e-mail notifying you of shipment, including yourtracking number. Please keep in mind a signature is required fordelivery if you haven't received it. Please contact 855 600 3999 if you have issues with your receiving e-mails.
LOST OR STOLEN
Ifyour package has been confirmed via UPS as delivered and you did notreceive it, you must file a claim with USPS as we are not responsiblefor LOST or STOLEN packages. Once you file a claim with UPS, the driveron your route will investigate to ensure it was not accidentallydelivered to the wrong address. It is mandatory to do SIGNATURE REQUIREDfor this reason. If you decide to file a claim, your tracking number isautomatically uploaded, stating that your package was indeed delivered.The only time we will resend or refund is when tracking confirms thatthe package was lost/delayed DURING TRANSIT and not for any packagesthat state DELIVERED in mailbox/porch/reception, etc.